At ICA Jordan, we ensure a thorough and systematic approach to certification, designed to provide valuable insights and drive continuous improvement within your organization. Our process begins with a comprehensive review of your initial inquiry and a detailed questionnaire to understand your specific needs. Based on this information, we provide a transparent quote for a three-year certification period. Our key steps include a meticulous application review, a clear contract review, and a tailored certification proposal that may incorporate a gap analysis to diagnose your existing systems. We then appoint a qualified audit team to conduct a two-stage audit process: an initial visit to verify system establishment and implementation, followed by a full certification audit. Throughout the process, we maintain open communication, providing non-conformance reports and guiding corrective and preventive actions. Ultimately, we ensure a robust and objective decision-making process for granting certification and issuing your certificate, demonstrating your commitment to quality and excellence.